Refund policy

Unfortunately, at this moment, we are not accepting refunds on our candles or wax melts. All items are final sale. We appreciate your participation at this time. All items are inspected and packaged carefully, by an in-house representative. 

Should you receive an item that is damaged, please contact customer service immediately at support@bohemewestwood.com. Please attach your original order number, a description of the damage, and image(s) of the item (in the condition it was received). Please do not try to "fix", alter, remodel, or discard the item. Please do not mail any packages before contacting us at support@bohemewestwood.com. We do not cover any shipping and handling fees. The customer is responsible for any/all shipping and handling fees.